Question 1

What IT infrastructure services does IPCONNEX provide?

Accepted Answer

IPCONNEX provides end-to-end IT infrastructure for Montreal, Calgary, and Canadian SMBs: network design and installation, server setup, cloud migration (Azure, AWS), Wi-Fi, VPN, firewall management, and 24/7 monitoring — all sized to your budget.

Question 2

Should my small business use cloud servers or keep a server on-site?

Accepted Answer

For most SMBs with 5–50 employees, a cloud-first approach (Microsoft Azure Canada Central or AWS Canada) eliminates hardware refresh costs and provides built-in redundancy. On-premise servers still make sense for high-bandwidth local processing or strict data residency requirements — and a hybrid model is often the best fit.

Question 3

How much does IT infrastructure setup cost for a small business?

Accepted Answer

A properly configured network for 10–50 employees — managed firewall, switches, Wi-Fi access points, and cabling — typically runs $5,000–$15,000 for hardware and installation. Cutting corners with consumer-grade equipment (no firewall, unmanaged switches) is the most common infrastructure mistake we fix. IPCONNEX provides free assessments and transparent quotes.

Question 4

Can IPCONNEX set up a business network in Montreal or Calgary?

Accepted Answer

Yes. IPCONNEX designs and installs business networks from scratch, including structured cabling, managed switches, Cisco or Fortinet firewalls, and enterprise Wi-Fi. We have deployed infrastructure for Montreal and Calgary businesses across retail, professional services, and non-profit sectors.

Question 5

Do you offer cloud migration to Azure or AWS?

Accepted Answer

Yes. IPCONNEX handles full cloud migration for Canadian SMBs — assessment, planning, migration, and ongoing management. We use Canadian-region Azure (Canada Central/East) and AWS Canada to keep your data in-country, which simplifies Quebec Law 25 and PIPEDA compliance.

Question 6

What is the 3-2-1 backup rule and do I need it?

Accepted Answer

The 3-2-1 rule means: 3 copies of your data, on 2 different media types, with 1 copy offsite (cloud). For SMBs this typically means a local NAS backup plus a cloud backup service. This protects against both hardware failure and ransomware, which often targets local backups first. IPCONNEX can design and manage your entire backup strategy.

Question 7

How often should I replace business hardware like laptops and servers?

Accepted Answer

Business-grade laptops (HP EliteBook, Dell Latitude, Lenovo ThinkPad) should be refreshed every 3–4 years — after that, security patch support may end and repairs cost more than replacement. Servers follow a 5-year cycle aligned with vendor support windows. IPCONNEX recommends a rolling refresh strategy to avoid large one-time capital expenses.

Question 8

Should data for Quebec businesses be stored in Canada?

Accepted Answer

Yes, strongly recommended. Quebec Law 25 requires a Privacy Impact Assessment (PIA) and a written agreement with any foreign data recipient before transferring personal data outside Canada. Using Canadian-region Azure or AWS eliminates this requirement and simplifies your compliance documentation significantly.

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